Client: Emanista Academy · Industry: Education · Country: Egypt
Overview
Emanista Academy is an Egyptian education provider managing a growing community of students and teachers. To bring structure to enrollment, student and teacher management, and day-to-day academic operations — and to give students a modern self-service experience — Wanas Apps built a tailored Zoho CRM at the heart of the academy, paired with a custom Students Portal on Zoho Catalyst.
The Challenge
As an academy grows, the administration behind it grows faster. Student records, teacher information, enrollments, classes, and communication quickly outpace spreadsheets and manual processes. Emanista needed a single, organized system to manage its students and teachers — and a clean, branded way for students to interact with the academy online, without staff fielding every request by hand.
The Solution
Wanas Apps delivered two connected pieces, designed to work as one:
A tailored Zoho CRM — the academy's operational core.
- A customized Zoho CRM modelling the academy's real structure: students, teachers, and the relationships between them.
- Centralized student and teacher records, enrollment, and academic data in one place.
- Workflows and automation that replace manual tracking and keep the team organized.
A custom Students Portal on Zoho Catalyst.
- A modern, self-service portal built on Zoho Catalyst, Zoho's serverless cloud, giving students their own branded online experience.
- Connected to the CRM, so what students see and do stays in sync with the academy's records.
- Built on serverless infrastructure that scales with the student body — with no servers for Emanista to maintain.
This pairing — an enterprise CRM backbone plus a custom web app on Catalyst — is exactly the kind of build that turns Zoho from a set of tools into a full operating platform for an academy.
The Results
- One organized system for managing students and teachers, replacing scattered records and spreadsheets.
- A self-service Students Portal that gives students a modern, branded online experience.
- CRM and portal in sync — student-facing activity and back-office records stay aligned.
- A scalable foundation — serverless infrastructure ready to grow with the academy.
Ready to digitize your academy?
From student and teacher management in Zoho CRM to a custom portal on Zoho Catalyst, Wanas Apps builds the platforms that education providers run on. Book a free consultation.
Key Outcomes
Emanista Academy automated its student enrolment and CRM pipeline on Zoho, reducing administrative overhead and improving enrolment conversion.
| Area | Improvement |
|---|---|
| Enquiry response | Automated instant acknowledgement and CRM record creation on web form submission |
| Enrolment workflow | Multi-stage Blueprint from enquiry → trial class → registration → payment → enrolled |
| Payment tracking | Zoho Books invoices linked to CRM enrolment records; outstanding balance alerts automated |
| Class scheduling | Zoho Calendar integration with automated student reminders |
| Retention follow-up | Automated re-engagement sequences for students approaching course completion |
Wanas Apps designed and deployed: Zoho CRM with a custom Academy module, Zoho Forms for web enquiries feeding directly into CRM, Zoho Books for fee collection, and a student lifecycle Blueprint covering the full journey from enquiry to course completion.