Zoho Surveyby Wanas Apps, a Zoho Premium Partner

Zoho Survey is an AI-powered feedback platform for building and distributing surveys with advanced conditional logic, sentiment analysis, and real-time reporting to turn customer and employee feedback into actionable decisions.

The Challenge

Companies collecting feedback through email threads or basic form tools end up with raw data that is impossible to analyze at scale. Without conditional question logic and automated response routing, surveys produce generic results that do not reflect the nuanced experience of different customer segments.

Why You Need Zoho Survey

Zoho Survey offers over 30 question types with If-Then conditional branching, so every respondent follows a path relevant to their answers. Built-in sentiment analysis, word cloud generation, and cross-tabulation reports surface patterns in responses instantly, while Custom Collectors allow you to track which source or channel each response came from.

Core Features

  • 30+ Question Types with If-Then Conditional Logic
  • Sentiment Analysis & Word Cloud Generation
  • Cross-Tabulation Reports & Custom Collectors
  • Offline Field Surveys & Multilingual Distribution

Why Partner with Wanas Apps for Zoho Survey?

As a certified Zoho Premium Partner, Wanas Apps helps businesses across UAE, Saudi Arabia, and Egypt deploy Zoho Survey to collect customer feedback, run NPS programs, and measure employee engagement — with Arabic-language survey support and MENA-specific configuration.

Expert Implementation

Our certified Zoho consultants will tailor Zoho Survey to your exact business workflows, ensuring a seamless deployment.

Dedicated Training

Empower your team with customized training sessions and comprehensive onboarding for maximum software adoption.

Custom Integrations

Connect Survey with your existing ecosystem using advanced API, Catalyst, and Deluge script integrations.

Premium Support

Get reliable, localized support across the MENA region, ensuring your business operations never miss a beat.

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How companies worldwide use Zoho Survey

Customer stories published by Zoho about its own customers — not Wanas Apps clients.

"Imagine being hit by the pandemic on one side and having a growing customer base to take care of on the other. Well, this was exactly the scenario facing Sharon Hanley and her team at Hanley Consulting."

Read Full Story

"In the styling industry, it is imperative to understand the personality of each person. But how? Maybe using a quiz! Nina Fountain, the founder of Style Gorgeous, thought this would be ideal, but she quickly realised how hard it is to get a survey platform that could create a tailored quiz."

Read Full Story

"After looking into how easy it (Zoho Survey) was to use it made a huge amount of sense to deploy it on this project. Once data started to be captured the custom reporting is easy to configure and the analysis mechanisms are really impressive."

Read Full Story

Proven on Projects Like Yours

Named clients, real numbers — see what this looks like delivered.

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Frequently Asked Questions about Zoho Survey in UAE & MENA

Zoho Survey is a cloud-based survey and feedback platform that lets UAE businesses create branded questionnaires, collect responses online, and analyze results in real time. It supports NPS, CSAT, employee pulse, and market research surveys. Arabic right-to-left layouts are fully supported, making it practical for bilingual UAE and KSA audiences.

Zoho Survey offers a free plan for basic use and paid plans starting from approximately AED 60 per month for advanced features such as unlimited responses, custom branding, and logic branching. As a certified Zoho Premium Partner, Wanas Apps provides AED-denominated pricing and can bundle Zoho Survey within a broader Zoho One or CRM engagement.

A standard Zoho Survey setup — including branded templates, Arabic/English question sets, and integration with Zoho CRM or Desk — typically takes two to five business days with Wanas Apps. More complex deployments involving workflow automation or Zoho Analytics reporting may take one to two weeks.

Yes — Zoho Survey integrates natively with Zoho CRM, Zoho Desk, Zoho Campaigns, and Zoho Analytics. Wanas Apps configures these integrations so that survey responses automatically update CRM contact records, trigger support tickets, or feed into MENA-specific analytics dashboards.

Wanas Apps brings local expertise across UAE, KSA, and Egypt, including Arabic survey design, VAT-compliant reporting workflows, and training in Arabic or English. As a Zoho Premium Partner with 300+ Zoho implementations, Wanas Apps ensures your feedback programs align with regional customer expectations and compliance requirements.

Next step

Get Zoho Survey working the way your team does

Already on Zoho Survey? Start with a free audit of your setup. Planning a rollout? Book a consultation and we will scope it with you.